Privacy Policy

We respect your privacy and consider the protection of your personal information as an important part of our mission.We will comply with laws and regulations regarding the protection of personal information.
We take the following actions regarding the handling of personal information on this website(

Protection of personal information and security control measures

  • We protect, operate, and strictly manage personal information.
    We also supervise our contractors of personal information.
  • We will establish internal rules and other regulations concerning personal information, and provide education and training to our employees to ensure the protection of personal information.
  • We recognize that there are management risks such as unauthorized access, leakage, loss, or damage of personal information in our possession.
    We will take safety control measures against such risks.
  • We will continuously improve this Privacy Policy, internal rules for the protection of personal information, and their operation in accordance with revisions of laws and regulations, changes in social conditions, audit results, and other relevant factors.

Purpose of Use of Personal Information

We will not use your personal information for any purpose other than the purpose for which you provided it to us.The information will be used as basic data for reservation operations, and as analytical information and marketing data for service improvement and enhancement. In order to identify individual customers, the information will not be used for any other purposes than those described below.

We do not use this information to identify individual guests. In the event that we need to contact you for any reason.

Provision of Personal Information to Third Parties.

We do not provide or disclose personal information to third parties except in the following cases.

  • When we have received consent from the customer himself/herself.
  • When required by law.
  • It is necessary to provide personal information in order to protect the rights and interests of a person, such as life, body, or property, and it is difficult to obtain consent from the customer's consent.

Contact for Inquiries, etc.

Inquiries regarding personal information should be directed to the following contact.

Kinoshita Kaihatsu Co.

KOBA Building 1F, 3-5361-6 Towa-cho, Iida-shi, Nagano 395-0086, Japan
TEL: 0120-48-6750 (weekdays from 9:00 a.m. to 6:00 p.m.)

The terms used in this policy are based on the "Act on the Protection of Personal Information".
The contents of this policy are subject to revision.
Please check this page periodically for any changes.